All the prices are without VAT.
Files sent with inquieries will not be saved.
All other work and correction cost will be calculated according to real cost and are paid by the customer.
Jamnik d.o.o. is not responsible for orders that technically deviate from the specifications on the corresponding offer. With your order relating to a specific offer, you explicitely agree to the technical specification of the corresponding offer.
Only the products that are identified as such on this document are FSC® certified.
If the offer for packaging contains GD cardboard (100% recyclable material) and design is complex printed (e.g. greater coverage of the sheet, large surfface of dark color…), the client agrees not to make claims for the errors in the cardboard (e.g. dots, smaller grease stains, small cracks on the surfface…). In the case of such printed materials or designs we suggest the client to replace the GD cardboard with GC cardboard which will be free of these irregularities, however, the replacement requires price adjustment and a new offer.
The following data, which you provided to us for the purpose of forwarding the official offer - e-mail address, person's name, company name, will be entered into our database of e-news recipients and used for the purpose of sending e-news to your e-mail address. You can unsubscribe from e-news at any time by clicking unsubscribe in the received e-mail or by sending a request to unsubscribe to info@jamnik.si.
Agreed delivery date is only valid if the customer provides us with all the necessary items (sample and drawing confirmation, best proof confirmation, etc.) within the agreed terms. If the confirmation time is exceeded by the customer, the delivery date is postponed at least for the exceeded time from the customer.
We shall not be liable for defects on goods in stock at our warehouse for longer than 6 months.
The buyer is obliged to notify the seller of any evident defects (like wet or damaged pallets) by notice on the CMR or the delivery note, immediately upon recieving the goods. We cannot accept later claims.
Complaints are considered within 8 days of receiving the goods. For hidden defects within 6 months from production, provided that the goods are properly stored (humidity 40-60%, temperature 20-25 degrees, protected in foil)!
EURO pallets are the property of the sender and are returnable unless agreed otherwise. If the customer does not return the EURO pallets, they will be charged at the market price.
The customer guarantees that usage of the contract transferred documents (designs, pictures, logos, patterns, samples, etc) on any existing copyrights, trademark rights or other rights of third parties is checked. Jamnik is not liable for any infringement of such rights. If Jamnik is held liable for any such violation, the customer shall indemnify and hold harmless Jamnik. The customer has to replace Jamnik all the disadvantages caused by a third party claims.
In the case of delivery by express mail, please check the shipment immediately upon receipt, as the following provisions apply if you wish to complain about the shipment. If you notice damage to the packaging during express mail delivery, you must notify the delivery person and fill out a damage report together with him. Complaints regarding the contents of the shipment are accepted by the sender within 15 days from the date of delivery.
VAT Handling for EU Business Customers
Important Information for B2B Clients
- The client is an EU-based company (even with a valid VAT ID registered in the VIES system),
- Goods or services are delivered to an address in Slovenia (e.g., to a logistics or packaging provider), and
- The invoice is issued to a foreign (EU) company,
We are legally obliged to charge Slovenian VAT, as the place of supply is within Slovenia. In this case, a VAT-exempt intra-community supply is not applicable, even if the customer has a valid EU VAT number, because the goods do not physically leave Slovenia.
How to qualify for VAT exemption?
To benefit from VAT exemption under intra-community supply rules, all of the following conditions must be met:
- The recipient has a valid VAT ID and is registered in the VIES system.
- The goods are actually transported from Slovenia to another EU country.
- There is valid proof of transport (e.g., CMR, delivery note).
- The transaction is properly documented and reported in the Recapitulative Statement (EC Sales List).
What if conditions are not met?
If one or more of the above conditions are not met, we are legally obliged to charge Slovenian VAT, regardless of:
- The customer's country of establishment,
- Their VAT registration in another EU country,
- Or the validity of their VAT number.
In such cases, the customer may claim a refund of Slovenian VAT in their home country through the EU VAT Refund procedure (Directive 2008/9/EC).
These conditions apply to all quotes and orders. By placing an order, you confirm your awareness of the applicable VAT rules.
Jamnik d.o.o.
Medvode, 13.3.2023
